FAQs & Customer Resources

A swimming pool is a valuable investment, and keeping it in good condition throughout the year is essential. However, winter weather poses unique challenges, particularly in colder climates. If you’ve ever wondered whether freezing temperatures ...

A pool is meant for relaxation, not stress over disappearing water. If your water level drops faster than usual, it’s time to check if your pool has a leak. Addressing a leak early can save ...

Slab leaks can cause significant damage to your home’s foundation and lead to costly repairs. The best approach to protecting your home is to prevent slab leaks before they start. By understanding what causes slab ...

Not every plumbing problem requires the immediate attention of a professional plumber. Sometimes, you might be able to fix the issue yourself and save the cost of a service call. However, recognizing signs you should ...

Having basic plumbing skills is a good trait for a homeowner. It can allow you to fix many common household leaks so that you don’t always have to contact a plumber. This can include fixes ...

A little moisture is bound to occur in your home from time to time. The bathroom will get humid when you take a hot bath or shower. The kitchen may get a bit more humid ...

Plumbing leaks can be a source of major water damage for some homeowners, and the resulting repair costs are never cheap. If you’ve discovered water damage from a leaky pipe, you’ll likely be wondering just ...

Mold is a major nuisance in any home. What some people don’t realize is that it can also be a major hazard. If you’ve noticed a persistent mold problem in your home—even if it’s just ...

Running out of hot water is never a pleasant experience. The good news is, so long as your water heater is appropriately sized for your home and you properly maintain your water heater throughout the ...

When you have a pool in your backyard, you’re bound to deal with some moisture on the deck and in other areas close to the pool—especially if you have kids who like to see how ...

If you are a pool owner, you know how important it is to keep your pool in good condition. Doing so can help you avoid costly professional services, like cleaning your pool after you allow ...

Hard water is a common problem that affects many households around the world. This type of water contains high levels of dissolved minerals, such as calcium and magnesium, which can cause damage to pipes and ...

Water intrusion can be a homeowner’s worst nightmare, causing extensive damage to properties and often going unnoticed until it’s too late. Whether it’s a slow drip from a leaky pipe or a sudden flood from ...